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Part 3: Process and Project Outputs

In last month’s issue we introduced project inputs and how they can be measured on a project. In this article, we will introduce the concepts of ‘Process’ and ‘Outputs’ and their characteristics.

Once the project inputs are determined, the ‘process’ or work on the project is initiated. Process is represented by all activities undertaken during the ‘execution’ phase of the project to produce the agreed project outputs.

Outputs are tangible physical artefacts and will only exist as a result of the execution of the project activities (processes). They can take one of two forms:

1. New artefacts where there were none before. For instance, new software that enables distance learning for students at the University.

2. Change to an existing artefact. For instance, a revised collaboration software for students.

Although outputs are an important result of the project, within the framework of the ITO model they are only the first step and they need to be utilised for the real intent of the project, target outcomes, to be realised.

Target outcomes, which are central to the ITO model, will be discussed in more detail in the next two articles of this series with the first focussing on Output Utilisation and the second Outcome Realisation.

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by: Sharmeen Hussain

Updated: 12 October 2012/ Responsible Officer: Director, IS / Page Contact: ITS Project Office